Margin One
M1COS Platform
The contractor operating system — pronounced Me-Kos
The platform
One screen. The whole business. Every week.
Margin, leaks, the scorecard, and what marketing actually booked — pulled from the tools you already run. This is the operating picture you’ll lead from.
True gross margin
By job, crew, and department.
Cost per booked job
By channel, not per lead.
Tech efficiency
Billable hours & first-time fix.
Weekly scorecard
Target vs actual, red/green.
Net margin
18.4%
▲ 2.1 pts
Avg ticket
$612
▲ $38
Close rate
41%
▲ 3 pts
New members
+83
this month
Gross margin by job type
This week's scorecard
| Metric | Target | Actual | Status |
|---|---|---|---|
| Booked-call rate | 80% | 83% | |
| Tech billable efficiency | 65% | 61% | |
| Membership conversion | 12% | 9% | |
| Callback rate | <3% | 4.2% | |
| AR over 60 days | <8% | 6% |
Marketing — cost per booked job
| Channel | Spend | Booked | Cost / job |
|---|---|---|---|
| Local Services Ads | $4,200 | 38 | $111 |
| Paid search | $6,100 | 29 | $210 |
| SEO / organic | $1,800 | 22 | $82 |
| Direct mail | $3,500 | 9 | $389 |
Illustrative M1COS reporting — your numbers, your crews, your channels.
Pronounced Me-Kos
M1COS — Margin One Client Operating System
Everything leadership needs in one operating system
Platform modules
Executive Dashboard
Real-time view of revenue, margin, and operational health.
Financial Intelligence
Profitability by department, truck, and job type.
Marketing Intelligence
Cost per lead, cost per booked job, and channel ROI.
Sales Intelligence
Rep scorecards, close rates, and pipeline visibility.
Recruiting Analytics
Hiring funnel, time-to-fill, and technician retention.
Operational Reporting
Utilization, callback rates, and dispatch efficiency.
Capacity Planning
Demand forecasting and staffing alignment.
KPI Management
Define, track, and review the metrics that move your business.
Goal Tracking
Annual and quarterly targets with weekly progress.
Team Scorecards
Role-based accountability for every department.
Client Portal
Branded workspace for documents, tasks, and reports.
Automated Reporting
Scheduled reports delivered to leadership automatically.
Meeting Notes
Weekly operating meeting rhythm and follow-ups.
Operational intelligence at a glance
Dashboard preview
12+
Modules
QBO · HCP · Ads
Integrations
Automated
Reporting
Web + Portal
Access
M1COS dashboards are built on Metronic — the same enterprise UI patterns used inside your client portal. Preview modules connect to your live data as integrations are configured.
See M1COS on your data
Request a platform demo or schedule a strategy session to map your KPIs and integration roadmap.