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Plumbing contractors

The plumbing numbers that actually move profit.

Service, drain, repair, install, new construction — dispatch density and callback cost decide whether a busy week was a profitable one. Margin One makes the difference visible by job, crew, and channel.

The blind spots

The questions Plumbing owners can’t answer.

Is service-and-drain margin subsidizing low-margin installs — or the other way around?
How tight is our dispatch density, and what is windshield time costing us?
Which jobs generate callbacks, and what's the true rework cost?
Are we converting service calls into memberships and bigger work?

See it in M1COS

Your Plumbing business, on one screen.

A look at Cohen Plumbing’s week — the margin, the leaks, the scorecard, and what marketing actually booked. This is the report you’ll run every week.

Cohen Plumbing · Margin dashboard
M1COS

Net margin

16.9%

▲ 1.4 pts

Avg ticket

$438

▲ $21

Close rate

47%

▲ 2 pts

New members

+61

this month

Gross margin by job type

34%
29%
26%
17%
7%
21%
margin line
ServiceDrainRepairInstallWarrantyReroute

This week's scorecard

MetricTargetActualStatus
Booked-call rate82%85%
First-time fix rate90%86%
Membership conversion14%11%
Callback rate<4%5.1%
AR over 60 days<8%7%

Marketing — cost per booked job

ChannelSpendBookedCost / job
Local Services Ads$3,80041$93
Paid search$5,20024$217
SEO / organic$2,10027$78
Direct mail$2,9008$363

Illustrative M1COS reporting — your numbers, your crews, your channels.

Margin levers

Where Plumbing margin is won.

Service-vs-install margin

Know which side of the business actually carries the profit — and price accordingly.

Dispatch density

Tighten routing and cut windshield time so more of the day is billable.

Callback cost

Surface the rework that quietly eats margin, by crew and job type.

Membership conversion

Turn one-time service calls into recurring revenue and repeat work.

Realize Your Margin.

See your own Plumbing numbers in M1COS. One conversation to start.