Playbook
Weekly Operating Meeting Playbook
The 90-minute leadership meeting behind EOS®-style operating systems: the agenda, the accountability chart, the weekly scorecard, Rocks, and how issues get solved instead of discussed.
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Guides · Templates · Playbooks
Contractor Resources
Playbooks, templates, and calculators for HVAC, plumbing, and electrical owners. Use them with your leadership team this week.
Playbooks & Templates
How to run the week: the meeting, the scorecard, and the marketing numbers.
Template
Contractor KPI Starter Kit
The weekly numbers an HVAC, plumbing, or electrical owner should see: how each one is calculated, which seat owns it, and what it tells you.
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Template
Marketing ROI Scorecard
Measure every channel on cost per booked job, not cost per click: the formulas, the weekly layout, and how to decide where the next dollar goes.
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Calculators
Run your own numbers on cost, labor, and time.
Pricing
Job Costing Calculator
See what a job actually costs once labor is loaded for burden and utilization, and what you have to charge to hit your target margin.
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Pricing
Loaded Labor Cost Calculator
Turn a wage into a fully loaded hourly cost: payroll taxes, workers' comp, benefits, and the paid hours you can't bill, plus the minimum rate to hit your margin.
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Growth
Owner Bottleneck Calculator
Put a dollar figure on the hours you spend on work below your pay grade: the payroll to hand it off versus the growth those hours could produce.
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Guides & References
Articles, walkthroughs, definitions, and benchmarks.
Articles
Blog
Straight answers on gross margin, job costing, utilization, lead cost, and running a weekly scorecard.
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Walkthroughs
Operating Q&A
Real operating questions worked through: the evidence, how the answer is formed, and the decision it supports.
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Reference
Home Services Benchmarks
The KPI ranges trade-service operators measure against, with how each one is calculated.
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Definitions
Glossary
Plain definitions of the terms that decide margin: loaded labor, utilization, KPI scorecards, and more.
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Proof
Case Studies
What changed for contractors who put their numbers and weekly rhythm in one place.
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Reference
Fractional COO Cost
What a fractional COO costs for home services and how it compares to a full-time hire.
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Build an Operating System Around the Business You Actually Run.
Book a 30-minute strategy call with Margin One. We will look at your systems, your KPIs, and the decisions costing you margin.
- Thirty minutes, no preparation needed
- Bring the systems you use today
- Leave with a view of your first scorecard
Pick a time that works for you.
A working conversation about your numbers with an operator who has run the trucks — not a sales pitch.